Delivery

Schools, nurseries, commercial organisation and council play parks delivery

Delivery costs are factored in along with the installation  – we send our own teams to install.

Domestic garden products delivery

Caledonia Play deliver to mainland UK addresses. For NI and other destinations out with the mainland, please call the office so that we can quote you a competitive delivery price. We have experience of delivering to the Scottish Islands, so again please give us a call.

We have calculated our delivery charges on a weight and volume basis. As you shop, you will be able to see what additional delivery charges are due, so there are no surprises when it comes to check out. On receipt of your order, we will endeavour to despatch within 14 days.

Please note that due to uncertainty due to ongoing government restrictions it may take up to 2 or 3 weeks for online orders and 3 or 4 weeks for larger units to be delivered.

Most of our deliveries are sent by a nationwide courier company. They operate a three day service, Monday to Friday. Because we use a third party for most of our deliveries, we cannot guarantee delivery on a specific date. However, for an additional charge, we may be able to organise an overnight/next day delivery or a specific day delivery. Please call the office to see if this will be possible.

Please note that the courier will deliver the product to the front of your property but will not unpack it.

We also use Royal Mail Parcel Force for smaller deliveries, and for our larger structures, we have our own in house delivery team.

If you live locally to Caledonia Play, you can collect equipment from us. Please call before hand to ensure we have everything you need in stock.

Receipt of goods

On receipt of goods please ensure that everything has arrived safely and undamaged. If there is a problem, please write ‘damaged’ on the couriers consignment note and then get in touch with the office so we can deal with the issue as quickly as possible. Please look at our full ‘Terms and Conditions’ for additional information.

Standard delivery costs

Order Value (£)             Delivery Cost (£)

Up to 50                              15.00

51 – 100                              20.00

101 – 150                            30.00

151 – 200                           35.00

201 – 250                           40.00

251 – 300                           50.00

301 – 350                           60.00

351 – 400                           65.00

401 – 450                           70.00

451 – 500                           75.00

501 – 551                            80.00

551 – 650                            85.00

651 – 750                           100.00

751 – 900                          120.00

901 – 1000                        150.00

1001 – 1500                      175.00

1501 – 2000                      250.00

Orders over £2000.00 please request a quote for delivery.

Delivery Exceptions

We are unable to deliver within standard costs to the following Postcode areas, please contact the office for a quote.

Postcode Area

HS 1, 2, 3, 4, 5, 6, 7, 8, 9 Outer Hebrides

KA 27 & 28 Arran & Cumbrae

PA 20, 41, 42-49, 60, 61, 62-75, 76, 77, 78 Bute, Gigha, Islay, Jura, Tiree, Colonsay, Mull, Iona, Coll

PH 42, 43, 44 Eigg, Muck, Canna, Rhum

IV 41-51, 55, 56 Skye

KW 15-17 Orkney

ZE 1-3 Shetland

GY 1-9 Guernsey

JE 1-4 Jersey

PO 30-41 Isle of Wight

TR 21-25 Isle of Scilly

LL 58-78 Anglesey

IM Isle of Man

BT Northern Ireland

Got a question?

To view all our delivery FAQs please click here.

If you have any more questions regarding the delivery of your products please call the office on 01577 840570 or email info@caledoniaplay.com