Existing Customers

Welcome to the page for existing customers who have ordered from us already.

Thank you for coming back to us and letting us share your journey with you as your family grows.

Regular outdoor play, whatever the weather will help keep the little ones smiling! And the teenagers? We have plenty of products that will encourage them to spend time outside whether it’s swinging on the swings or just chilling in one of our Basket Swings!

We really hope to be able to help you with any questions about your play equipment that may have come up recently and have some great little top tips for you that you might not already know about! So read on…

Firstly – please share your pictures with us!

garden play product listing gallery image basket swing

Got a fun snap of the kids having a ball on our play equipment? If you are happy to share your pictures we’d love to see them. It gives us a happy glow in the office knowing that here are lots of kids having fun on our equipment all year round.

Send any pictures you have directly to Susie. Her email address is: susie@caledoniaplay.com or just tag us in on social media if that’s easier for you. Whichever way you send you pictures – thank you for sharing them!

Need some help changing swing seats? It’s easier than you think!

Take a look at this great little video we’ve put together to help you change your swing seats. Why not order up a few extra seats this season and swap them over once in a while. The kids will thank you for it!

Connect with us!

You can connect with Caledonia Play on Social media in lots of different ways.

Whether we are sponsoring a local charity or attending a major trade show, there’s no better way to keep in touch with what we’re up to than through social media networks such as Facebook or Twitter.

We have organically accumulated a considerable following on Pinterest and have ‘Pin It’ buttons on all our products to enable you to add them to your favourite boards and wish lists. They can be a great source of inspiration when you’re trying to decide what’s best for your garden so take a look for yourself and see what’s out there. You’ll not be disappointed.

Or follow us on Instagram where we regularly update with new pictures – sometimes just lovely arty pictures to ‘wow’ at and often just great inspiring pictures to remind you that getting the kids outside really is a good thing on so many levels.

Tumble Bar Garden Play add-on

Our Tumble bars are becoming more and more popular!

Here are many ways that you can have a tumble bar in your garden.

Firstly – you can add it on to an existing product such as the Garden Play Fort or the Garden Play House. This is the TBR tumble bar and has one single post which is sunk into the ground for stability. The stainless steel bar then joins onto the side of the existing play equipment.

Secondly – the Standalone Single Tumble Bar TBR-S has two upright posts with the smooth stainless steel bar in between.

The stainless steel cross bars have a very smooth finish for easy tumbling and can be set at any height between 0.9 and 1.3m. Just ask!

The Standalone Double Tumble Bar TBR-S2 is twice the fun and well worth a look if you have the space or would like to keep more than one child occupied at the same time.

Our Chin Up Bar. It has been created in response to customer demand for something a little more challenging than the tumble bar. (And something adults can use too)

And Finally – our Chin Up Bar and Tumble Bar Combination.

It combines the best of all worlds in one product.

You can install these yourself or have one of our installation teams come out and do it for you.

Email info@caledoniaplay.com for more information.

Add on an Add-on!

Add-ons are products that can be added on to many existing products either at the time of purchase or at a later date.

For example – a Climbing Rock Wall can be added onto the side of a Garden Play Fort…..

garden play adapted combinations adapted singe towers rock climbing wall

……or a Slide Frame and Net Frame can be added onto our Swing Frames.

Slide Frame

There are many configurations possible so please email info@caledoniaplay.com if you would like advice. Alternatively call the office on 01577 840570 and we will be able to help you choose the products that work best for you.

Our products are sold with a one-year warranty against manufacturing faults. There is an extended warranty of seven years against rotting timber.
For full information please see our T&Cs on our website

Cracks and Splits will appear in the timber as it expands and contracts with the changes in weather and temperature. This is normal however we do understand that it may cause concern particularly when it is on children’s play equipment which we all want to be completely safe.

Read some more information about this here.

If you are still concerned then please send us an email to info@caledoniaplay.com with details about your product and images of the cracks you are concerned about. Alternatively, call us on 01577 840570 to discuss.