Archive

Will the product be unpacked for me?

Posted By Ineke Watt | May 5, 2016

The courier will deliver the product to the front of your property but will not unpack it. For further information about your delivery please email the office on info@caledoniaplay.com. Alternatively call us on 01577 840570. To find out more general delivery information click here.

What happens if I’m not in when the product is delivered?

Posted By Ineke Watt | May 5, 2016

The couriers will leave it somewhere safe – you can specify this at the ordering stage. We pop a postcard though the letterbox to let you know what time we delivered, and where we have left the product for you. Check out our more specific delivery information here. Alternatively – if you would like to […]

Do I need grass safety mats in the Garden?

Posted By Ineke Watt | March 2, 2016

Although not necessary Grass Safety Mats can be a useful addition to your order. Where placed in the correct area around the play equipment the impact absorbing mats can reduce the damage should a person fall off. In addition they also reduce the chance of ground erosion at key points around play equipment. Grass grows through […]

What are Postsaver Sleeves?

Posted By Ineke Watt | March 2, 2016

Timber posts have a tendency to rot at the point where they enter the ground – the ground line section. This is now preventable by fitting a postsaver sleeve to the vulnerable part. This will keep the causes of ground rot out and the preservative in, ensuring that the new piece of equipment will last […]

Should I buy ground anchors?

Posted By Ineke Watt | March 2, 2016

Concrete is not required for our garden range however where ground is uneven or sloping ground anchors can be used to secure the structure. These corkscrew into the grass and are bolted onto the frame allowing them to be easily removed if required. On sloping ground it can also be beneficial to sink legs of […]

What is the Warranty on your Garden Play products?

Posted By Ineke Watt | March 2, 2016

All swing frames and climbing frames are sold with a one year warranty. There is also a one year guarantee against manufacturing faults. For the timbers used to construct our frames and towers there is an extended warranty of seven years against rotting and damage by insects. Our swing seats, and other accessories that we […]

How do I choose my swing seats?

Posted By Ineke Watt | March 2, 2016

The following swing seats have two swing points and can therefore not be fitted to any of the extensions as they only have single swing points. Wooden Swing Seat No 1 Sling Swing Seat No 2 Deluxe Rubber Swing Seat No 3 Horizontal Tyre No 7 Toddler Swing Seat No 11 Baby High Back Seat No […]

Should I be concerned about cracks and splits appearing in the timber?

Posted By Ineke Watt | March 2, 2016

Cracks and splits These will occur in timber as it expands and contracts with humidity and temperature changes. They will occur particularly in the round pole timbers, but also in square cut timber and they are in new sets as well as old. The key fact is that we use round timbers for our play […]

Do you have a Garden Play brochure you can send me?

Posted By Ineke Watt | March 2, 2016

Yes – if you call the office on 01577 840570 we can send you a brochure of our Garden Play products. Here is our Garden Play Brochure to view online and here is the Price List to view online.    

Can I get a copy of your terms and conditions?

Posted By Ineke Watt | March 2, 2016

Follow this link to view a copy of our Terms and Conditions online or alternatively contact the office on 01577 840570.