Archive

What do you charge for delivery?

Posted By Ineke Watt | May 5, 2016

We have calculated our delivery charges on order value. Standard delivery costs Order Value (£)             Delivery Cost (£) Up to 50                              15.00 51 – 100                      […]

Can I collect the items?

Posted By Ineke Watt | May 5, 2016

If you live locally to Caledonia Play (KY13 9XB), you can collect equipment from us. Please call beforehand to ensure we have everything you need in stock and so that we can make sure there is somebody to meet you. You can contact the office on 01577 840570 or email info@caledoniaplay.com Further delivery information is […]

Will the delivery person carry the product to the back garden for me?

Posted By Ineke Watt | May 5, 2016

The courier companies we use only specify kerbside delivery. If it is a local delivery and we are delivering the product ourselves then we will be happy to carry the product to the back garden for you. For more information about deliveries phone 01577 840570 or email info@caledoniaplay.com Alternatively check out our deliveries information page […]

Will the product be unpacked for me?

Posted By Ineke Watt | May 5, 2016

The courier will deliver the product to the front of your property but will not unpack it. For further information about your delivery please email the office on info@caledoniaplay.com. Alternatively call us on 01577 840570. To find out more general delivery information click here.

What happens if I’m not in when the product is delivered?

Posted By Ineke Watt | May 5, 2016

The couriers will leave it somewhere safe – you can specify this at the ordering stage. We pop a postcard though the letterbox to let you know what time we delivered, and where we have left the product for you. Check out our more specific delivery information here. Alternatively – if you would like to […]

Do I need grass safety mats in the Garden?

Posted By Ineke Watt | March 2, 2016

Although not necessary Grass Safety Mats can be a useful addition to your order. Where placed in the correct area around the play equipment the impact absorbing mats can reduce the damage should a person fall off. In addition they also reduce the chance of ground erosion at key points around play equipment. Grass grows through […]

Do we need safety surfacing?

Posted By Ineke Watt | March 2, 2016

Children may fall from even the safest piece of equipment when playing in any play area. The purpose of safety surfacing is to cushion the impact and reduce the severity of an injury resulting from an accidental fall. We offer a range of playground safety surfacing to suit your particular site, including grass safety mats, […]

Do you sell spare parts?

Posted By Ineke Watt | March 2, 2016

Spare parts are available on request. Please contact the office on 01577 840570 or email us on logistics@caledoniaplay.com for more information.

What are Postsaver Sleeves?

Posted By Ineke Watt | March 2, 2016

Timber posts have a tendency to rot at the point where they enter the ground – the ground line section. This is now preventable by fitting a postsaver sleeve to the vulnerable part. This will keep the causes of ground rot out and the preservative in, ensuring that the new piece of equipment will last […]

Should I buy ground anchors?

Posted By Ineke Watt | March 2, 2016

Concrete is not required for our garden range however where ground is uneven or sloping ground anchors can be used to secure the structure. These corkscrew into the grass and are bolted onto the frame allowing them to be easily removed if required. On sloping ground it can also be beneficial to sink legs of […]